In general, you are not able to make changes to your election until the next annual Open Enrollment period unless you experience a Qualified Life Event, as defined by the IRS. However, if you have a Qualified Life Event, you will be able to make benefit changes that are consistent with your Qualified Life Event. Changes to your coverage must be made within 31 calendar days of the event. Otherwise, you cannot make coverage changes until the next annual Open Enrollment period.

What Is a Qualified Life Event?

Qualified Life Events include, but are not limited to:

  • Marriage, divorce, or newly eligible domestic/civil union partner
  • Birth or adoption of a child
  • Death of your spouse or dependent child
  • A dependent becoming ineligible for coverage
  • Your spouse or dependent child gaining or losing coverage elsewhere
  • Moving from a nonefit eligible status to a benefit eligible status
Change in Employee Status?

Employees who become newly eligible for benefits due to a change in employee status have 45 days, including the day they become eligible, to enroll for benefits.

Benefit changes must be consistent with your Qualified Life Event. For example, if you have a baby, you may add the baby to your coverage. You cannot, however, drop coverage for other family members during that event change.

To see the full list of Qualified Life Events and how each can impact your coverage, view the Life Events/Benefits Matrix.

How to Make a Mid-year Change Due to a Qualified Life Event

You must complete the steps below within 31 calendar days of the Qualified Life Event to make changes to your benefit elections:

  1. Go to bswift and login to your profile.
  2. On the Welcome page, go to the Life Event section and click the applicable link for your qualified event.
  3. Follow the prompts to make your benefits changes/selections.
  4. Subsequent to submitting your qualified event change/election, bswift will contact you via email or home mailing to request supporting documentation to validate your event and/or dependent eligibility verification within a specified “verification deadline”.
  5. Your “verification deadline” is 30 calendar days from your enrollment date. You’ll need to submit documentation to bswift by the deadline specified in your notice, or your requested coverage will be retroactively terminated as of the date of coverage.

For questions and assistance with processing a Qualified Life Event, please contact the Benefits Service Center at 1-800-933-3622 (Monday ‒ Friday, 9:00 am – 5:00 pm ET).

Need Help?

If you have any questions on making changes in bswift, refer to the following resources:

How to Make an Address Change and/or Name Change

If you your personal information has changed, it is important to ensure your information is up to date with Publicis and your benefit carriers. Below are instructions on how to submit an address and/or name change.

Since changes to your personal information are system driven, the Publicis Connection Service Center is unable to enter an employee’s address and/or name change into the benefits system directly.

Submitting an Address Change and/or Name Change

  1. Submit your address change request with your local Human Resources (HR) Department
  2. Your local HR Department will notify Payroll
  3. Payroll will enter the change into the system (including PeopleSoft)
  4. The information will feed to the benefits system automatically and update all applicable insurance carriers within 1 – 2 weeks from the date Payroll executed the update in the system

Dependent Name Change

  1. Log in to your benefits account online via the View, Enroll or Change Benefits page
  2. Once logged in, go to the My Profile section and click My Dependents Profile on the left side menu
  3. Click on the link for the dependent’s name you are updating and make the applicable change
  4. Once completed click SUBMIT to save the changes and submit for processing

ID Cards

Name changes for an employee or dependent do not automatically notify insurance carriers to issue a new ID card. If you would like a new ID card issued with the updated name, please reach out to the respective insurance carrier(s) to request a new ID card 2 weeks following the update.

Updating Your Benefits Due To Marriage

If you get married, you may need to make updates to your benefits. Please review the Marriage Event Guide.