Looking for benefits or payroll information, but can’t find it?

Try asking Amigo! Amigo is Publicis Groupe tool that is a faster, easier way to get answers to your most common questions.

Site Feedback

Do you have an idea or recommendation to improve our Publicis Connection site? We value your feedback and want to hear from you. Send us your feedback here.*

*Please do not include any of your personal information. If this is not related to the Publicis Connection site specifically, please email your feedback to Benefits.SharedServices@lionresources.com or payroll_department.sharedservices@lionresources.com, respectively.

Contact Us

If you need to reach the Benefits or Payroll team for any reason, you can reach us at 1-800-933-3622 (Weekdays, 9:00 am – 5:00 pm ET) or email us, respectively, at Benefits.SharedServices@lionresources.com or payroll_department.sharedservices@lionresources.com.

You can also use the below contact directory if you need to contact any of our benefit providers.

Name Telephone/ Email Additional Information
Benefits Service Center
Weekdays, 9:00 am – 5:00 pm ET
Payroll Service Center
Weekdays, 9:00 am – 5:00 pm ET
Group Numbers:
Premier PPO Plan: 015695 (Prefix: PGI)
Standard PPO Plan: 095837 (Prefix: PGI)
Medical HSA Plan: 119287 (Prefix: PGI)
BCBSIL Fitness Program
Bright Horizons Back-Up Care and Additional Family Support
Bright Horizons College Coach®
CVS Caremark Customer Care
CVS Caremark Mobile App
Delta Dental of New York
Group Number: 04811
Group Number: 12227971
Fidelity Guidance Consultant
Fidelity NetBenefits
Group Number: 08063
Health Advocate
HealthEquity (HSA)
HealthEquity (FSA & TRIP)
International SOS
Group Number: 15AMMS000126
Mercer Voluntary Benefits
Group Number: 191110
MetLife Auto & Home
MetLife Legal Plans (previously MetLaw)
Healthy Living Program via WebMD
The Hartford
STD Group Number: 342283
LTD Group Number: 377715
The Work Number
Workplace Solutions